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TERMS & CONDITIONS

Welcome to SOR Skin! These Terms & Conditions outline your rights and responsibilities when using our website, purchasing products, or subscribing to any services. By using our site or placing an order, you agree to comply with these Terms. Please read carefully.

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General Information

Our mission is to provide safe, high-quality, and affordable skincare products for all skin types.

By using our website, purchasing products, or signing up for any services, you confirm that you are at least 16 years old and that your use is for personal purposes only. Commercial or resale use is strictly prohibited.

We may update these Terms from time to time. Continued use of our website or services after updates means you accept the revised Terms. It is your responsibility to review these Terms periodically.

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Using Our Website

  • Our website and all content are provided for personal, non-commercial use only.

  • You agree not to misuse the website, upload harmful content, or attempt unauthorized access to any part of our site.

  • All intellectual property, including logos, images, text, and product descriptions, is owned by SOR Skin. You may use content for personal reference only. Any commercial use, reproduction, or redistribution requires prior written permission.

  • We strive to ensure website accuracy, but SOR Skin is not liable for errors or omissions.

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Orders and Payments

  • Orders become a legally binding contract once SOR Skin confirms them via email.

  • Product prices and availability are accurate at the time of listing but may change without notice.

  • Payment is required at checkout. You confirm that your payment method is valid and authorized for use.

  • We accept all payment methods listed on our checkout page. All payment processing is secure and encrypted.

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Memberships (if applicable)

  • Memberships or subscriptions may be available for discounted pricing or special promotions.

  • Membership benefits are personal and cannot be transferred or shared.

  • Memberships may auto-renew unless canceled by you before the renewal date.

  • You may cancel a membership at any time following the instructions provided in your account or via our contact page.

  • Any unused membership benefits are non-refundable after cancellation.

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Product Information and Use

  • SOR Skin products are intended for personal skincare use only. Always follow the instructions provided on product packaging.

  • Individual results may vary. We are not responsible for adverse reactions due to misuse, allergies, or sensitivity.

  • Product images are for illustrative purposes. Actual product appearance may vary slightly due to monitor settings or packaging updates.

  • Some products may contain natural ingredients that could change color, scent, or texture over time. This is normal and does not affect quality.

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Shipping, Cancellations, and Returns

  • You may dispute an order within 4 days of delivery, provided the product is unused and in its original packaging.

  • Faulty or damaged products must be reported immediately. We will provide a replacement, exchange, or refund as appropriate.

  • Returns should be processed following the instructions on our Returns page to ensure products are safely returned.

  • Customers are responsible for the safe packaging of returns. SOR Skin is not liable for damage during transit caused by improper packaging.

  • Certain items, including personalized or opened products, may not be eligible for return due to hygiene or safety concerns.

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Promotions, Discounts, and Gifts

  • Promotional offers, discounts, or gifts may have specific terms and expiration dates.

  • SOR Skin reserves the right to change or cancel promotions at any time.

  • Free gifts or samples included with purchases must be returned if you cancel the corresponding order or membership.

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Liability

  • SOR Skin provides its website and products “as is” and is not responsible for indirect or consequential losses, except where required by law.

  • We are not liable for damages arising from incorrect product use, allergic reactions, or failure to follow instructions.

  • Nothing in these Terms affects your statutory consumer rights.

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Privacy and Communications

  • We process personal information according to our Privacy Policy. By using our website, you consent to this processing.

  • SOR Skin may communicate with you via email, social media, or other channels regarding orders, promotions, and updates. You can opt out of marketing communications at any time.

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Disputes and Governing Law

  • These Terms are governed by the laws of Jamaica. Any disputes arising under these Terms will be resolved under Jamaican law.

  • If a court finds any part of these Terms invalid, the remainder will continue to apply.

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Contact Us

For questions, support, or inquiries about your order, returns, or these Terms, contact us at:
Email: info@sorskin.com
Contact page: Click Here

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